Yes, there’s another way to save account details by accessing QuickBooks Online through the QuickBooks mobile application or another supported browser, Ryan. However, I recommend clearing the cache first to resolve any potential issues.
When you're having trouble saving account details in QuickBooks Online via a web browser, you can clear your browser's cache to optimize your browser's performance. Or use another supported browser like Google Chrome, Microsoft Edge, or Safari for Mac.
Also, ensure that you access the QuickBooks account with sufficient permissions, like Company Admin to save account details. Check with the account admin to confirm.
If none of these fixes work, you can also try saving your account details through the QuickBooks mobile app, which could be an easier workaround.
I’m here to help you get this resolved as quickly as possible, so feel free to reply with any updates.
