Hello and welcome to the Community, elamah-m-hutchla
If you would like to speak directly with an agent, you can contact our support line for QuickBooks Online UK on 0808 234 5337 8 AM to 7 PM, Monday to Friday. We also have live messaging available 8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday.
I'm just a post away if you have further questions or require additional assistance.
