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Balaji-Ganesan
Level 1

Can't add US company address and phone number, as I'm UK-based. does anyone face the same issues? How can I sort this out?

How can I enter US company address and phone number in QuickBooks if it's not showing zip code, only showing postal code to enter company address.

2 REPLIES 2
GenmarieM
QuickBooks Team

Can't add US company address and phone number, as I'm UK-based. does anyone face the same issues? How can I sort this out?

Hello there, Balaji. To add a US company address and phone number, you'll need to subscribe to a US-based QuickBooks Online (QBO).

 

Since QBO's address format, like postal code and zip code, is determined by the account's country setting, and changing the registered country isn't possible, I suggest subscribing to a US-based account. This will also ensure that the software is configured to handle the address formats, tax requirements, and other regional settings specific to your location.

 

To create a new account, here's how:

 

Open this link: https://quickbooks.intuit.com/choose-country/.
Choose the country you want to subscribe to.
Select whether to subscribe now or use a 30-day free trial and the type of subscription you will be using.
Click Add another company, then enter your existing Intuit login credentials.
Follow the on-screen instructions to set up the account.

 

Once done, you can proceed to add your US company address and phone number. For detailed information, you can visit this article: Change your company information in QuickBooks.

 

Please post in the Community forum again for other questions, and we'll respond promptly.

SIAB
Level 7

Can't add US company address and phone number, as I'm UK-based. does anyone face the same issues? How can I sort this out?

@Balaji-Ganesan 

If you don't have a US address and phone number, consider using QB Desktop instead.

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