Thanks for visiting the Community today, Courtney-Acc.
You'll no longer have to create a separate supplier name for one company. Instead, you'll have to set up the normal labour as an item and use it when creating an invoice.
Here's how:
- Head over to the Sales section and click on Products & services.
- Next, select the New button and choose either Non-stock or Service.
- Enter a Name for your product or service.
- From the Category dropdown, pick the category that best fits your product or service.
- Make sure to check the box that says I sell this product/service to my customers. If you don’t sell this item, you can leave it unchecked.
- In the Description on sales forms field, type in a description—this is what your customers will see on their sales forms.
- Enter an amount in the Sales price/rate field.
- Choose the income account you want to use for tracking the sales from the Income account dropdown.
- If you need to keep track of VAT, select the right option from the VAT dropdown.
- When you're done, select Save and close.
After setting up everything, create the invoice and add the normal labour to the entry. If you continue to get the same result, can you send a screenshot and provide the error message? This will give us a clearer picture of what happened to the transaction.
Explore these resources to learn more about recording CIS transactions as well as setting up your suppliers and customers:
Furthermore, visit the Intuit Help Hub to access our troubleshooting guides, online resources, and FAQs specific to your QuickBooks products and needs. Here’s a brief video to assist you in navigating the Hub: https://intuit.me/OHHvideo.
Drop a comment below if you have other questions or concerns about managing invoices and your CIS transactions. The Community is available round the clock to assist you further.