Hi ian_nicholls-sky, thanks for joining the Community
We're aware that some customers are receiving the following error when snapping receipts on the QB iOS app:
"Validation failed. We’re sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again."
Please confirm if this is the same error that you're experiencing so that we can add you to our investigation for updates.
If you'd like to speak to a human directly, you can contact our UK team on 0808 234 5337 8.00 AM - 7.00 PM Monday - Friday.
