Created purchase orders from estimates

michael45 · ‎October 16, 2025

Good evening, about a month ago we noticed that when you create a purchase order from an estimate (great for creating traceability) QuickBooks has now changed the ship to address on the purchase orders, to the customer that was on the estimate. As a business we sometimes ship direct, but 95% come through our address first. Has anyone got this issue, as QuickBooks support are not solving the problem?

Irene R

We appreciate you bringing this concern to us, Michael45.

When creating a purchase order from an estimate in QuickBooks Online (QBO), the shipping address will automatically use the address information from your customer's details. To ensure that the address used is your business address before shipping the items to your customer, we recommend manually editing the Shipping Address field.

This thread remains open if you have further inquiries about managing your QuickBooks purchase order.

michael45

Thanks for your incorrect reply, we have been using QuickBooks for 2 decades and up to 1 month ago, the default shipping address on this action was our delivery/ buyers address. QuickBooks like many other times had changed things and not for the better

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Created purchase orders from estimates

Created purchase orders from estimates

Created purchase orders from estimates

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