Hello there, rsfranchi-gmail-.
Have you received an error message on your Dashboard page? Feel free to post them here. This way, we can provide the correct solution to the error.
In the meantime, let's open QuickBooks on a private window. It is to identify if you're experiencing some browser-related issue.
You can use these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you can go back to a regular browser and then clear its cache. Once a cache is piled up, it can cause some unexpected issues on the opened pages.
You can also use a different browsers like Mozilla Firefox, Microsoft Edge, Google Chrome, or Safari.
Let me know how these troubleshooting steps work on your end. Keep safe!
