I am using their Data Export Tool and I am finding that when I have to log into my QBD company it is repeating each character that I type eg D gets entered as DD, if I click Backspace once it deletes two characters. I worked around this issue by typing my password elsewhere and then I copied and pasted into the password box, it got entered twice, I then used my cursor to get to the middle and then I used the Delete key to delete all the characters after the cursor.
A second issue is, when I finally manage to enter my password, I get a pop up which says:
'You can't perform this action as this QuickBooks product is no longer available.....' see attachment for image of pop up. If I close this pop up then my company opens no problem. Is this because I took a copy of the company file after 30 June 2023 ( we got an extension and so have access to end October).
Are these just weird glitches with the Data Export Tool? Has anyone else had these issues?
