Hi Ann, thanks for posting on the Community.
As of 31st July 2023 support and access to QuickBooks Desktop for UK users is no longer available. If you need to view certain data, you can do this online using our Data Export Tool (for QB DT subscription version 2006 or above). This tool is free to use and allows you to drill-down and download reports to your computer in CSV or Excel format. The tool will be available to access directly on this link (we recommend bookmarking for easy access) until June 2030 should you need it.