Desktop to Online. Seriously ??

Welcome to the world of Desktop destitutes.

I'm sick and tired of complaining, the bot replies on here with copy and paste replies is a waste of time. I tested QBO back in 2014 and I see the SAME issues still around after all these years.

The worst thing is there is zero resposibility being taken by management. They just it to the bots to repeat the endless rubbish.

THIS IS NOT ACCEPTABLE INTUIT!

Oh, and wait for the typical copy and paste reply from one of the bots about filling in the feedback form....

Thanks Mark, I've read enough on the forums over the last few days to realise that customers are but an inconvenience to Intuit, just wanted to vent.

I shall await the bot reply 

Hello Tigggger, 

Welcome to the Community page, 

Is there anything in particular we can help you with in regards to your QuickBooks account? 

Well you could answer my original post.

Why are Intuit unable to fix the data migration issue themselves, and now that it appears they can't why should loyal customers be forced to pay £500 for Intuit's ineptitude ?

Hi Tigggger, thanks for sharing your concerns with us on this. We've teamed up with MMB as they are one of the leading data conversion tools for accounting software and offer a simple streamlined experience for users. We understand that many of our Desktop customers will have additional years that they want to keep hold of for compliance reasons, and we are working on a solution that will be available soon which will mean that you can view all of your historical accounting data for free. The only caveat to not transferring the additional years of historical data to QBO is that is cannot be edited, as it will be available in read-only format. 

Thanks for the reply, I will wait to see what solution we are offered before making the decision on which software to use going forward.

It would have been useful if Intuit had informed customers about this beforehand, I'm sure many won't have been impressed with what appeared to be happening.

Hi, I have just spent a frustrating couple of weeks trying to export my desktop pro data to online. Finally managed to do this tonight only to find that my Ltd company data which has a few thousand items of stock will not be transferred to online plus although this handles stock. Am i supposed to spend the next year manually putting my stock into online because intuit is forcing me away from desktop.

Rather than do this i shall look for another supplier even if i have to do the job manually! 

A disgrace for such a company to be so short sighted for a customer who has been with them for over 20 years!

Hello there, @DerrickReid.

I understand the need to transfer all the item stocks efficiently. You can opt to enter them manually. You can also check for third-party apps to help you import to QuickBooks Online.

You can go to our Apps Center and search for an importer. Visit Intuit App Store.

Before importing items to QuickBooks Online, export them from QuickBooks Desktop.

Here's how:

1. Go to the Lists menu at the top.
2. Select Item List.
3. Under Excel, select Export all items.
4. Choose the Create a new worksheet.
5. Click Export.

For more information about exporting your lists in QBDT, see this article: Import/export CSV files.

Additionally, to learn about other data types, you can import and export to and from QBDT. See this resource: Import and export data in QuickBooks Desktop.

I'm also adding this article to guide you in setting up your QuickBooks Online account: Get started with QuickBooks Online,

Let me know if you have questions about transferring files from QuickBooks Desktop to QuickBooks Online. I'm always here to help. Have a great day.

@DerrickReid 

Consider to purchase a 3rd party conversion service.

Hi, thanks for the info.

Being a Desktop Pro user and moving to Online Plus one would think that Intuit understands that stock controls would also be moving together with all of the other data as both programmes are for stock control.

Clearly Intuit is incapable of thinking in such a logical manner.

I shall be searching for a third party who can move everything for me, but it will not be to another Intuit programme but to a more serious competitor.

Any serious business owner faced with this issue would immediately see that Intuit is clearly the wrong partner.

@DerrickReid 

We can help convert your data to some other cloud based accounting apps if needed.