Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello tangonovemberbravo, The issue with x not being visible is currently being fixed by our engineers. We can add your company to those affected so you get an email as soon as it is fixed. You can untick the box not to include the old one in the transaction and add in the new one as a workaround for the moment.
Thanks for responding so quickly Emma. However I don't understand the workaround solution, which box would I untick? There is no box visible to tick or untick.
Hello tangonovemberbravo, If you look at the attachment section on the invoice it has the old attachment but no tick box within that box to the left of the name of the attachment? Could you post a screenshot just of that section?
Hi Emma,
Yes, I understand the box I'm looking for but it is no longer there to unclick (see screenshot). Normally it would appear to the right of the attachment in the Attachments box. There appears to be no way to remove an attachment anymore from within the transaction.
Cheers,
Tanya
Hello Tanya, thanks so much for the screenshot. We can see what you mean. we'll pass on that the other option is not there for you as well. You are right in this case it would be a case of recreating the bill again if you did not want the invoice on there for the moment until this is resolved by the engineers.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.