In QuickBooks Online (QBO), once a pay run is submitted to HMRC, it cannot be deleted because the data becomes part of the official tax records, Susan. On the other hand, P60s are typically produced at the end of the tax year, summarizing employee earnings and deductions. Let me direct you to the appropriate support team for this.
Here's how to contact them:
- Open your QuickBooks account using your web browser.
- Head to the Help icon, then the Search tab.
- Enter Contact US in the search box.
- Click Contact Us.
- Pick the Chat or Callback option.

Additionally, refer to this article to access and run different payroll reports: Run payroll reports in QuickBooks Online Advanced Payroll.
If you need further assistance managing your payroll, click the reply button. I'm always here to help.