Hello SueHam,
Welcome to the Community page,
Can you please have a look at Company> Company Information, in the Report Information, can you please check the dates. Also in the report, rather than going "This Financial Year" try to use a custom date range to see if you can see the transactions. If you still have any issues then if you could call the desktop support line on 0808 168 9535 they will be able to set up a screen share with you and look into what's going on for you more.