I hear your sentiments, @Patrick68. Let me put you in touch with our customer support team to resolve the error 590 when connecting your bank account in QuickBooks Online (QBO).
I know what it feels like when we’re not getting updates about escalated cases, especially when business is involved. However, I recommend reaching out to our customer support team again to ask for updates regarding your pending cases. I also suggest providing them with the case number to track your previous interactions with our support. To do that:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Furthermore, I recommend categorising your transactions in QBO to ensure your books are accurate.
Please keep us informed if you require further assistance resolving bank-related errors in QBO. Our Community team remains available round the clock to offer support. Take care.