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Level 1

Error codes ***

getting error code when trying to update....

Quickbooks 2010 R2 problems need to know how to update saved data from R2 to R5, my quickbooks 2010 wont update on windows 7 computer just states errors???, bought new computer and trying to move files onto that. Just states can not do unless update from R2 to R5??? but nothing happens when press

 ' update', so stalemate, any ideas out there please how can fix!?

QuickBooks Team

Error codes ***

Hello there, @david-valance.


Updates for QuickBooks Desktop 2010 are no longer available. Since each version of the software has higher system requirements, you'll need to upgrade your QuickBooks to a newer one. And I'd be glad to assist you with this.


We have 3 steps to upgrade your QuickBooks Desktop to a newer version.


  • Step 1: Install and activate your new QuickBooks.
  • Step 2: Prepare your QuickBooks file for update.
  • Step 3: Update your QuickBooks company file.

You can check out this article for the detailed steps and information: Upgrade to a New QuickBooks Desktop Version.


If you're having trouble upgrading your QuickBooks, I recommend contacting our Technical Support Team. They have the necessary tools to help you upgrade your QuickBooks Desktop successfully.


To reach them:


  1. Go to this webpage
  2. Choose QuickBooks Desktop.
  3. Click on Continue as a guest.
  4. Select the version of your software.
  5. Choose a topic.
  6. Click on Start a Message.

You can read these articles to learn how to resolve the error when updating QuickBooks: 


You can also visit QuickBooks Community in case you need some tips and related articles in the future. 


Please let me know if there's anything else I can help with and I'll be back in touch.

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