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dpsolutions
Level 1

H202 all the time.

Good Morning

 

We have a few companys stored on a Server 2019, which has the quickbooks server installed. We run in multiuser mode. For some reason when somone switches to another company, then back to the main company they get H202 (although set to open in multiuser) other staff can be on the comany fine, until they close they then get this message. we have to run the file doctor to get it working again then its all ok. This is happening 2 or 3 times a week. There is Exclusions in the AV, the firewall is off on the server. No other apps are having any issues on the server either. Running out of ideas.

6 REPLIES 6
EmmaM
QuickBooks Team

H202 all the time.

Hello Dpsolutions, Thanks for reaching out to the Community.  In order to resolve the HD202 message that is coming up if you could follow this article and click on the fix error HD202 section. Once done that should fix the issue.

dpsolutions
Level 1

H202 all the time.

This does fix it yes but doesnt explain why it happens about 2 or 3 times a week for no apparent reason, no logs ot anything to explaing it, or is there? its been happening for about 6 months now and its becoming a real pain.

Fiat Lux - ASIA
Level 15

H202 all the time.

Which QB Desktop year version do you have? How big is the file size?

dpsolutions
Level 1

H202 all the time.

Its 2021, and the file size is 595MB

Fiat Lux - ASIA
Level 15

H202 all the time.

Our experience is that Pro and Premier data files start to take a long time to run reports at the 150-200 MB size. In addition, Pro and Premier become more susceptible to data corruption and other funky issues if they get to be too large. The Enterprise version was designed to handle a much larger data file and yet Intuit doesn't offer UK Enterprise edition any longer nor condense data utility. Consider purchasing a 3rd party condense service.

dpsolutions
Level 1

H202 all the time.

Thanks for the feedback, Is there any logs to see whats going on? cannot see any. Quickbooks support have been as helpful as a chocolate kettle.

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