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berwickbordersyo
Level 1

Having trouble with PayPal and "Something unexpected happened..." yet I can log on to the PayPal website just fine. Driving me mad. How do I solve this problem?

 
1 REPLY 1
JamesC
QuickBooks Team

Having trouble with PayPal and "Something unexpected happened..." yet I can log on to the PayPal website just fine. Driving me mad. How do I solve this problem?

Hey Berwickbordersyo,

 

This can often happen when the cache and the cookies between paypal and Quickbooks are loaded up, and preventing the connection. Try in an alternate browser; or after clearing cache and cookies in your browser. See this link for more detail steps on how to do this https://quickbooks.intuit.com/community/Help-Articles/How-do-I-clear-my-browser-cache-and-temporary-...