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Level 1

Hello, I am trying to import a CSV file from stripe to quickbooks. It keeps coming up with an error and says its probably quickbooks problem. how do I fix this?

 
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QuickBooks Team

Hello, I am trying to import a CSV file from stripe to quickbooks. It keeps coming up with an error and says its probably quickbooks problem. how do I fix this?

You'll get this error when the CSV file's format is incorrect or the template doesn't meet the specific requirements. QuickBooks Self- Employed can import CSV files that use either a 3-column or 4-column format.


To seamlessly import the data, check the following information:

  • Remove zeroes (0) from the file and leave those cells blank.
  • Select the column header labels (from the dropdowns) that match the column header labels in your CSV file.
  • The file should contain the following information: Date, Description, and Amount.


For more information about formatting restrictions, check out the Import bank transactions using Excel CSV files article.


If the file format is already properly map, you can now import transactions again. Here’s how:

 

  1. Log in to your QBSE account to access the Transactions tab.
  2. Click the drop-down menu next to Add transaction.
  3. Select Import transactions and make sure it's the same account where you downloaded the data.
  4. Choose Import older transactions under the Action column.
  5. Click the Browse button and locate the file you've exported above.
  6. Select Include all transactions and then review your transactions.
  7. Hit the Continue button and click OK then Done.


You can also check this article about exporting data from QBSE: Export your data from QuickBooks Self-Employed


Please let me know if there’s anything else I can help you in QBSE. Remember, I'm always here to assist you further. Have a nice day.