cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
lacavefalmouth
Level 1

Hello. Our business is closing and we will need to cancel our subscription soon. How do we access our accounting information after this? Is there a download option?

 
4 REPLIES 4
Ashleigh1
QuickBooks Team

Hello. Our business is closing and we will need to cancel our subscription soon. How do we access our accounting information after this? Is there a download option?

Hello Lacavefalmouth, 

 

Welcome to the Community page, 

 

So you can download each section and save it to your pc/laptop. Once you cancel your account we keep the data for 1 year from cancellation date, after this it gets deleted. When the account is cancelled it goes into a read-only status as well. 

9130355485724306
Level 1

Hello. Our business is closing and we will need to cancel our subscription soon. How do we access our accounting information after this? Is there a download option?

canceled subscription now how do I access the data today.  Only short of 2 months since I canceled and need for tax purposes now.

FateCandylaneT
QuickBooks Team

Hello. Our business is closing and we will need to cancel our subscription soon. How do we access our accounting information after this? Is there a download option?

I appreciate you sharing your query in this thread. Let me help you access and acquire QuickBooks company data for your tax purposes. 

 

If you've canceled your QuickBooks Online subscription, your data will be available in read-only access for one year from the date of cancellation. If you require details for your taxes that aren't available during the review, you can consider re-subscribing your online account or reactivating your subscription to obtain the data. 

 

However, if you're using a trial version, you can still subscribe with the same credentials and access your data as long as you do so within 12 months. This will start from the date you cancel your subscription. After 12 months your data will no longer be available.

 

In addition to that, you'll want to export your data out of QBO so you can keep a copy of it. Here's how:

 

  1. Go to the Gear icon and select Export data
  2. Proceed to the List or Reports tab, then select what reports or lists you want to export by toggling the slider.
  3. Click Export.

 

You can read more details about this here: Export Data Out of QuickBooks Online.

 

Furthermore, I'm adding these references to learn more about saving your data out of QuickBooks:

 

 

I'll always be around in this forum if there's anything else you need further assistance with when managing your data. Just let me know, and I'll make sure to get you covered. Keep safe!

4Gal
Level 11

Hello. Our business is closing and we will need to cancel our subscription soon. How do we access our accounting information after this? Is there a download option?

@9130355485724306 

You may need to preserve your data for 7 years. Consider to convert your data to another accounting app with a free plan.

Need to get in touch?

Contact us