To arrange a phone call with our support, you need to set a schedule to Get a callback from one of our representatives, Mike. Let me walk you through the steps to ensure you can connect with them seamlessly.
Before I direct you to our support team, I encourage you to share your questions or concerns in the Community forum. This will allow you to engage with other users and potentially find helpful answers or solutions from the Community members.
To contact our support team, here's how:
- Go to the Help icon and then Contact Us.
- Type in your concern in the What can we help you with? field,
- Click the Let's talk button.
- In the Choose a way to connect with us section, select Get a callback.
Please note our call support is available during the following scheduled times: Monday through Friday, from 8:00 AM to 10:00 PM, and Saturday through Sunday, from 8:00 AM to 6:00 PM. See this article for further details: QuickBooks Online Support.
Once you have set a schedule, one of our representatives will contact you for a phone call at the agreed-upon time, and you can request a screen sharing to help you further with your issue.
Additionally, we offer a wide range of self-help articles that are designed to assist you in setting up and managing your QuickBooks Online account. I highly recommend exploring these resources, which can be found here. They provide valuable guidance and instructions to help you navigate through various aspects of using QuickBooks Online effectively.
Feel free to let us know if you need further assistance with your QuickBooks account. Remember, we're here to help you with any other concerns.
