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Everything you need to know about banking in QuickBooks Online - Discover more
Kendr2131
Level 1

how do i cancel our quickbooks account

 
1 REPLY 1
Rasa-LilaM
QuickBooks Team

how do i cancel our quickbooks account

Let's navigate to the Subscriptions and billing area to cancel your account, Kendr2131. I’m here to help you with the steps to reach that section.

 

When you cancel your QuickBooks Online (QBO) subscription, you'll have read-only access to your data for one year after the cancellation. Before performing the cancellation process,  export or print your reports, lists, and other data to Excel to keep a copy of your transactions for future use. Once done, let's proceed and cancel your account by performing these steps:

 

  1. Open a web browser on your computer and log in to QBO as an admin user.
  2. Navigate to the Gear or Settings ⚙ icon in the upper-right-hand corner and choose Subscriptions and billing.
  3. Look for QuickBooks Online and click the Cancel subscription link or Cancel online. If you'cancelinging a trial, select Cancel trial.
  4. Follow the on-screen instructions to complete the process.

Check out these articles for insights on what happens once you cancel your subscription, as well as instructions for canceling an account purchased via the Apple App Store (iOS, iPhone, iPad) or the Google Play Store (Android phones and tablets).

 

Moreover, refer to this article for detailed guidance on account management in QBO: Manage Billing, Payment, And Subscription Info In QuickBooks.

 

Feel free to leave a comment below and tag me if you have any more questions about handling your account or completing a particular accounting task. We're here to make sure everything is sorted out for you.

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