How to fix a reconciliation discrepancy (transaction deleted then recorded against invoice)

CaspaF · ‎January 04, 2024

Hi there,
I am new to an organisation – and QB – and a problem has arisen during my first monthly reconciliation. Any help would be hugely appreciated.

Basically QB is bringing up a Reconciliation Discrepancy Report showing that two previously reconciled transactions were deleted by my predecessor just before they left.
As far as I can see it looks like the incoming payments were then recorded against a sales invoice. Why are they then still causing issue, and how can I resolve this please?
Many thanks

GeorgiaC · ‎January 04, 2024

Hello CaspaF, thanks for posting on the Community. You will need to look for the two amounts on the bank register (Cog > Chart of accounts > Select Account History beside the bank account) and manually mark it as R (reconciled) in the check column.

View solution in original post

GeorgiaC · ‎January 04, 2024

Hello CaspaF, thanks for posting on the Community. You will need to look for the two amounts on the bank register (Cog > Chart of accounts > Select Account History beside the bank account) and manually mark it as R (reconciled) in the check column.

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How to fix a reconciliation discrepancy (transaction deleted then recorded against invoice)

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