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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
tomsamotyj
Level 1

I have uploaded several reciepts and bills. They are not showing for me to deal with. Is this something that I should come back to do at a later date or my own fault?

I'm thinking it is an internal problem but if my own problem then I need to deal with it.

1 REPLY 1
AljhonC
QuickBooks Team

I have uploaded several reciepts and bills. They are not showing for me to deal with. Is this something that I should come back to do at a later date or my own fault?

Let's work through some troubleshooting steps to ensure you can access your receipts and bills in your account, Tomsamotyj.

 

To begin with, have you encountered any specific error messages when attempting to open the receipts and bills page in your account?

 

In the meantime, I recommend clearing your cache and Intuit-specific cookies to remove any outdated or corrupted data that may be causing the issue. Alternatively, you can use a supported browser, such as Google Chrome or Mozilla Firefox, to access your QuickBooks Online account.

 

If the issue persists, you can contact our Live Support Team to take a closer look at your account in a secure setting and conduct a thorough investigation into the issue.

 

Phone support is available on weekdays from 8:00 AM to 7:00 PM. You can request a callback on weekdays from 8:00 AM to 6:00 PM, and a support expert will contact you as soon as possible.

 

Chat support is available on weekdays from 8:00 AM to 10:00 PM and on weekends from 8:00 AM to 6:00 PM.

 

Please don't hesitate to contact us if you require additional support with QuickBooks.

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