Hello, Genn-services welcome to the Community:smiling_face_with_smiling_eyes:. If the product taken out is the US region it can not be changed to a UK region one because the features are not the same in both. We can arrange to cancel the US one and you can take out a UK version on this link https://quickbooks.intuit.com/uk/. Just let us know if you want to do that and we'll put that through for you.Thanks
I have the same problem, I've been using QuickBooks on my mobile for months and want to put it onto my desktop is there a way of transferring all my incomes over if I cancel the US version and go for the UK version?