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WendyLW
Level 1

I keep getting an error message about Overdue Payroll for May, however it's already been done, is there a way I can clear this message? Thanks

 
3 REPLIES 3
John C
QuickBooks Team

I keep getting an error message about Overdue Payroll for May, however it's already been done, is there a way I can clear this message? Thanks

Hi WendyLW Thanks for reaching out to us here on the Community. Does the overdue payroll message relate to an additional pay schedule that you no longer use? To check we'd be grateful if you could navigate to the overview page of payroll > select the drop-down menu to the right of 'Continue payroll' > select 'View upcoming' > are there any schedules listed that you aren't using? 

WendyLW
Level 1

I keep getting an error message about Overdue Payroll for May, however it's already been done, is there a way I can clear this message? Thanks

Yes, it says continue payroll for May and to add employees but I’ve already done the payroll for May. I’m new to all of this can you tell! Is there a way I can delete this or shall I run a 0 payroll but will that then mess things up? Thanks so much 

John C
QuickBooks Team

I keep getting an error message about Overdue Payroll for May, however it's already been done, is there a way I can clear this message? Thanks

Hi WendyLW Thanks for confirming. If you haven't actually ran the additional pay schedule you created you may be able to delete it. Select the cog/gear icon from the main page of QuickBooks > Account and settings > payroll > select the edit icon within the pay schedule field > edit schedule > delete.

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