I’m trying to sign up and put my details in but when it asks for my bank, I can only enter numbers and not letters? It works ok on all the other fields apart from Bank name and postcode?? Am I doing something wrong? Or is it the website??

Hello Carls421,

Welcome to the Community - thank you for your question!

Are you attempting this on a laptop/computer, or on a phone?

Thanks,

Talia

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@TaliaI wrote:

Hello Carls421,

 

Welcome to the Community - thank you for your question!

 

Are you attempting this on a laptop/computer, or on a phone?

 

Thanks,

 

Talia

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@TaliaI wrote:

Hello Carls421,

 

Welcome to the Community - thank you for your question!

 

Are you attempting this on a laptop/computer, or on a phone?

 

Thanks,

 

Talia

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We would advise to use a laptop or computer to subscribe - you will be able to use your phone for most other features on the product, however it is not designed to run on a phone browser and so can sometimes display incorrectly.

Thanks,

Talia

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@TaliaI wrote:

We would advise to use a laptop or computer to subscribe - you will be able to use your phone for most other features on the product, however it is not designed to run on a phone browser and so can sometimes display incorrectly.

 

Thanks,

 

Talia

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