Hello there, @andy72.
I'm here to ensure you're able to track your mileage using your iPhone with the latest version of your QuickBooks Online (QBO) app.
Let's do some quick troubleshooting steps to fix the mileage issues in your app. You can clear the apps data to help refresh the program. There are two ways to perform this process. You can do it on the app itself or your iPhone settings.
In the QBO app, here's how:
From your iPhone's settings:
Also, for additional troubleshooting options, you can refer to this article: QBO Mobile App's troubleshooting guide.
In case the issue persists, I'd recommend uninstalling and then reinstalling your QBO mobile app as suggested in the article (5th solution).
The Auto-tracking Mileage feature in your QBO app tracks and categirise your trip as business or personal trip. This article will provide you further information about it: Track mileage in QuickBooks Online.
Moreover, if you need to track mileage for multiple vehicles, you'll have to do it through the web. You can refer to this article for the detailed steps: Manually track mileage for multiple vehicles in QuickBooks Online.
Please let me know if you have other concerns. I'm just around to help.
Thank you for the screenshot, @andy72.
Have you also tried switching the menu to all? If not, you can switch the menu tab to "All" to see the mileage. If you've tried already, you can uninstall and reinstall the app to refresh the program. Let me guide you how.
With these steps, you'll be able to view the mileage. You can also visit our page about Apps for QuickBooks Online that I'm sure you might find helpful.
Please know that we're always here to lend a hand, so don't hesitate to post. Thanks for joining us and have a great weekend.