I'd be glad to help you get started on a fresh path for your company and ensure your records are well-organized, Judith.
Yes, you can reconnect your online banking and import your entries without any trouble. For your eBay account, I suggest contacting their support team to get details on the reconnection process and how to import your transactions.
In addition, you can purge your data and start over again in QuickBooks Online (QBO). However, this option is available only for accounts that are less than 60 days old and for those on the Essentials, Plus, or Advanced plans. If you have Simple Start, you will need to cancel your subscription.
Here's how:
- Sign in to your QBO account as the primary admin.
- Navigate to the Gear icon in the upper right and select Subscriptions and Billing.
- Find the product you want to cancel and click the Cancel button.
- Select Continue to Cancel.
- Follow the on-screen instructions to complete the procedure.
Here’s a great resource that outlines the process in detail, including how to cancel subscriptions purchased via the Google Play Store and Apple App Store: Cancel your QuickBooks Online subscription or trial.
In case you're not using the Simple Start version, follow the instructions outlined in this article to wipe your data: Delete your data and start over in QuickBooks Online.
When your company is ready, connect your business bank and credit card accounts to the online program to import transactions automatically. Make sure to categorise them into the correct category to facilitate a smooth reconciliation process.
Moreover, explore these resources for guidance in setting up your company and completing a specific QBO task:
Stay in touch if you need further assistance navigating QBO or have other product-related concerns. We're always available to provide the guidance you need.
