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PJS Media-Live
Level 1

"If you're in stop-and-go traffic, the app may record multiple short trips instead of one trip. You don't have to edit these trips if you don't want to."

I have found this happening at traffic lights. Why hasn't it been fixed yet?

Solved
Best answer May 19, 2023

Accepted Solutions
Mark_R
QuickBooks Team

"If you're in stop-and-go traffic, the app may record multiple short trips instead of one trip. You don't have to edit these trips if you don't want to."

Hello there, @pjs.

 

Let's boost your location accuracy to ensure the app tracks mileage in slow-moving traffic or stop-and-go trip. To do so, let's turn on some settings on your phone to improve the accuracy. Here's how:

 

  1. Open your QuickBooks Self-Employed mobile app.
  2. Click the Menu ☰ icon, then select Settings.
  3. Choose Mileage settings.
  4. To improve accuracy in slow-moving traffic, turn on the Track slow speed trips setting.
  5. To improve accuracy in recording addresses, turn on the Boost location accuracy setting.

 

If you're using an iPhone or iPad, you can check out this article for more guidance: Fix mileage tracking issues in QuickBooks Self-Employed for iOS.

 

Just in case you want to get your federal estimated quarterly tax payment and annual tax info, you can read through this article for the detailed steps and information: Get quarterly and annual tax info from QuickBooks Self-Employed.

 

Come back to this post if you have other concerns or follow-up questions about tracking mileage. I'll be around to provide further assistance.

View solution in original post

1 REPLY 1
Mark_R
QuickBooks Team

"If you're in stop-and-go traffic, the app may record multiple short trips instead of one trip. You don't have to edit these trips if you don't want to."

Hello there, @pjs.

 

Let's boost your location accuracy to ensure the app tracks mileage in slow-moving traffic or stop-and-go trip. To do so, let's turn on some settings on your phone to improve the accuracy. Here's how:

 

  1. Open your QuickBooks Self-Employed mobile app.
  2. Click the Menu ☰ icon, then select Settings.
  3. Choose Mileage settings.
  4. To improve accuracy in slow-moving traffic, turn on the Track slow speed trips setting.
  5. To improve accuracy in recording addresses, turn on the Boost location accuracy setting.

 

If you're using an iPhone or iPad, you can check out this article for more guidance: Fix mileage tracking issues in QuickBooks Self-Employed for iOS.

 

Just in case you want to get your federal estimated quarterly tax payment and annual tax info, you can read through this article for the detailed steps and information: Get quarterly and annual tax info from QuickBooks Self-Employed.

 

Come back to this post if you have other concerns or follow-up questions about tracking mileage. I'll be around to provide further assistance.

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