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We use QB desktop Enterprise. When I import a IIF file from our payroll company QB automatically assigns a check number that I can not change. I have spoken to QB support and they say there is nothing to do to fix or change this. I saw this question before and reached out to a company called BRC to ask which product would fix this issue. There is no telephone or email support (unless you purchase a product first.) Has anyone found a fix for this issue?
Hello @KarenSOS,
Since you're still unable to determine why your check transaction number is changing after importing IFF files, let's consider integrating one of our third-party apps to help you with the import.
But please know that we're unable to provide the specific app you can integrate with. And we're also unable to answer any app-related questions such as how the app works. Thus, I'd recommend contacting the app provider first before integrating it into QuickBooks.
That said, here's how you can integrate an app:
Additionally, I've also included this reference for a compilation of articles you can use while working with us; Help Articles for QuickBooks Desktop.
If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand.
Have you explored these importer tools?
https://transactionpro.grsm.io/qbd
https://partners.saasant.com/affiliate/idevaffiliate.php?id=5051_2
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