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nsquanfencing
Level 1

Is anyone else having trouble connecting their barclays business account? Got a new account that keeps sending up an error code when it gets to barclays page.

 
1 REPLY 1
Rasa-LilaM
QuickBooks Team

Is anyone else having trouble connecting their barclays business account? Got a new account that keeps sending up an error code when it gets to barclays page.

Hello there, nsquanfencing.


Thanks for visiting the Community about your bank feeds concerns. Let’s perform the troubleshooting to get past the error.


To begin, log in to QBO via incognito mode or private browsing. This prevents the browser from caching any data. The web pages will still download and be displayed as usual.


Here are the keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

From there, connect your Barclays account. If this works, clearing the cache helps optimize the overall performance of your regular browser.


However, if none of these steps work, follow the recommended instructions in this article. Make sure to select the correct error number to view the complete details: Open Banking connection errors.


For additional reference, let me share a guide that provides solutions on how to fix bank feeds issues: What to do if you get a bank error or can't download transactions in QuickBooks Online.


Reach out to me again if you still need help with QuickBooks. I’m always ready to assist further. Have a good one.

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