I appreciate you sharing details about the issue you experienced, @info2220. I'll route you with our Live Support team for assistance.
The team can assist you in identifying why your receipts are not appearing and guide you in the further process regarding this concern. Here's how you can get in touch with them:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe and enter your concern. Then, click Continue.
- Choose between 'Chat with us' and 'Have us call you'.
I'll keep this thread open if you have other queries regarding QuickBooks Online. We're always here to help in any way we can.