I recognize how important it is to have accurate and timely data, total. Let me direct you to the right support channel to assist you effectively.
I recommend contacting our Live Support team. They have specialised tools and resources to investigate why the data won't pull up from the correct date.
Here's how:
- Go to the Help menu.
- From the Search tab, select any article.
- Click Contact Us.
- Pick a topic or enter your concern, then select Continue.
- Choose Chat with us or Have us call you.
For more details about the support schedule, please see the article: Get help with QuickBooks products and services.
In the meantime, consider manually importing your transactions from ebay to QuickBooks in a CSV file format.
You can always revisit this forum if you have additional questions or concerns about managing your transactions. The Community is always here to assist.