MAC OSX Sonoma V14

Hello cs79, thanks for posting on the Community

This issue is due to the removal of certain framework support (that are necessary for the QuickBooks PDF to render correctly) by Apple in the recent OS upgrade. There are indications that Apple are going to address this in the upcoming updates to MacOS tentatively planned for November. This issue is not QuickBooks application specific, and hence no fix can be provided for this from us.

We're tracking this under our internal investigation with reference INV-93776 to monitor future updates. In the meantime, please consider using a different device without the Apple update, or use Adobe Acrobat Reader to open the PDF document.

Thats fine, but we use a lot of other accountancy software that prints via the same route and is fine.

Why do the headings and tail print but not the transactional data then?

Why does the 'mail' icon default to printing a pdf rather than open a mail message?

The whole reports section is weak and needs revising - far more important than new layouts!

Hi cs79, thanks for getting back to me.

We're unable to speak for other accountancy software providers as we don't know their specific system configurations. We appreciate this is a pain-point for customers who're using Mac OS Sonoma and we'll continue to monitor the issue until a fix is in place. 

The mail and print icon on reports are both linked to the PDF preview, from here you can select the Email button to review the email details and send. 

It isn't great to see that you're not enjoying the new reporting layout. If you have any specific suggestions for this, please submit via the Cog > Feedback in QB. Thanks!