mileage app not logging miles.

Hi ShivT Thanks for reaching out to us here on the Community. Let's see if we can turn this experience around for you. What device are you using to record your mileage/trips with?

iPhone

Hi ShivT, is your Iphone on the latest version and is your Quickbooks self employed app on the latest version as well. 

yes

I'll make sure you can track your miles in QuickBooks Self-Employed (QBSE) Mobile App, @ShivT.

Allow me to chime in and share some insights on how to get around this issue. 

I recommend logging out and logging back in to refresh the app. If the issue persists, I suggest restarting or rebooting your mobile device to isolate this matter.

If this is not the case, you can follow along with these additional troubleshooting steps: 

1. Clear or Refresh the app data (you can search online for the detailed steps for the iOS device).
2. Uninstall and reinstall the app.

Let me also add this link that you can read for future reference in swiftly matching your transactions: Categorise transactions in QuickBooks Self-Employed.

Need more help managing your miles in QBSE? Please don't think twice about leaving a reply. It's always my pleasure to help you run your business flawlessly. Keep safe and have a good one!