We do not have any reports of any issues currently can you try loading QuickBooks in an incognito/private window do you get the same issue?Does it prompt for any additional security like pin sentry or does it bring up any error message?
Is your bank account currently updating in QuickBooks with recent transactions without error?
If so you may need to manually enter the missing period of transactions as it is unlikely manually updating the bank will now pull these through. You can batch enter transactions following our guide here for speed.
Hi laurarb06 👋
Thanks for joining this thread - if you only have a few missing transactions, it's usually easier to enter these manually, by creating a sales receipt for a sale (+ New > Sales receipt) or an expense for a purchase (+ New > Expense).
If you have many missing transactions, you can use our import tool to upload a downloaded bank statement of the missing transactions.
Get back to us below if you have any Q's!
Let's resolve the error you're having with your Barclays bank account to get your latest transactions, @laurarb06.
We have an ongoing issue with Barclays Bank UK where our customers are unable to get their latest transactions. Our Product Engineering team is already aware of this and now working with the bank to fix the connection.
You can reach to our Customer Support team to let them add you to the list of affected users and receive an email notification once we resolve this error. Here's the contact the QuickBooks Online Customer Support team article for detailed instructions.
For the meantime, you can manually download the transactions from the bank and then upload the file to your account to add those missing transactions to your account.
Check this article for more information: Manually upload transactions into QuickBooks Online. From here, you can now categorise and then reconcile the transactions.
Let me know if there's anything else that I can help. I'm always here to assist. Take care and have a great rest of the day!