Hello robert-beety-gma!
Thanks for reaching out to us. Let me assist you with the QuickBooks Online mobile app.
We need to make sure that the app is updated. You'll want to visit your App Store or Play Store and update the QuickBooks Online mobile app from there.
You also want to check the app's or phone's settings and clear the cache. It's a junk file stored on the device that can cause unusual behavior.
If the same thing happens, it's best to uninstall and reinstall the app.
Also, you'll want to check this link: Fix mileage tracking issues in the QuickBooks Online mobile app. This can help in fixing issues when tracking the mileage using the app.
If you have employees and need to reimburse them for mileage and vehicle expenses, check this link: Reimburse employees' mileage and vehicle expenses in QuickBooks Online. This shows you how to set up and enter the reimbursement in QuickBooks Online.
Keep on posting here if you have other concerns. Take care!
