I can see this requires a closer look, Rebecca. Therefore, let's report this to our live support team for an immediate resolution.
They have specialized tools to collect specific details regarding your HSBC bank account not properly synching with your QuickBooks Self-Employed (QBSE) account and investigate it promptly. The phone support team is prepared to handle this type of situation.
For your convenience, please check out our QuickBooks Live Support article and follow the steps below:
- Select QuickBooks Self-Employed as the product your question is about and hit Continue.
- Re-select QuickBooks Self-Employed, then enter a brief definition of your concern.
- Click Continue and hit the Have us call you button.
- Enter your phone number and click the Get a call option to connect with an expert.
To find out their hours of availability, please refer to this resource: Get in touch with QuickBooks products and services.
Once you have your bank transactions and everything looks good, review and categorize them. You read this helpful material: Categorise transactions in QBSE.
Up-to-date information on your bank account balances and recent transactions helps with business decisions and cash flow management. Please comment below if you encounter any challenges when utilizing QBSE's banking features. We're here to support you through every step of the way.