I appreciate your efforts in performing a basic troubleshooting step, Gary. To resolve the issue with uploading snap receipts in your app, I recommend reaching out to our live support team for further assistance.
Here's how to connect with them:
- Open the app and go to the Help menu.
- Select the Help and Support tab, then choose Contact Us.
- Enter your issue or concern in the provided field.
- Tap Continue.
- Choose either the Chat or Callback option to get help
In the meantime, you can upload your receipts using your mobile browser.
If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.
