Overdue not showing on invoice?

BenPage96 · ‎September 14, 2020

Hello, I'm using quickbooks online, and I've a few invoices that are over due. I'm wanting them to have the overdue printed on them before I email them over to the clients, but cant figure out how to get overdue to show on the invoice??

Kind regards
Ben Page

Ashleigh1 · ‎September 14, 2020

Right ok, thanks for the more information on what exactly you are trying to do.

There is no way to send an invoice with overdue in red on it, unfortunately. You can send reminders or a customer statement as an alternative.

You can leave feedback in the main cogwheel>feedback and this gets sent straight to our developer's team and it could be something that is brought out in the future.

View solution in original post

Ashleigh1 · ‎September 14, 2020

Hello BenPage96,

If the invoice is overdue it should automatically show in the system as overdue.

Can you try clearing your cache and cookies, close the browser down and reload it log into Quickbooks and see if that prompts the system to show it as overdue for you?

If it doesn't could you send us a screenshot of the page which should show the transactions as overdue but are not showing as it? Thanks

BenPage96 · ‎September 14, 2020

Hello, thanks, so on the page where all my invoices are it does say overdue. I'm wanting a stamp on the actual invoice saying over due so I can email it to the client and it says in red on the invoice over due, if that makes sense?

Cheers

Ashleigh1 · ‎September 14, 2020

Right ok, thanks for the more information on what exactly you are trying to do.

There is no way to send an invoice with overdue in red on it, unfortunately. You can send reminders or a customer statement as an alternative.

You can leave feedback in the main cogwheel>feedback and this gets sent straight to our developer's team and it could be something that is brought out in the future.

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Overdue not showing on invoice?