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Hi Graham Bethell
Are you referring to the fact that the payroll journals are not being created and therefore non of the usual liability and expense accounts are not being affected when you run payroll? If this is the case you will have to create the new accounts relating to payroll within the chart of accounts, we have included a screen shots of the accounts that need to be created and an example of of how a basic journal should look, make inactive the chart of accounts, in the online version, relating to your desktop payroll or rename the existing ones that you used in desktop to the names we have included. Once you create the journal, it should, moving forward create the journals automatically however this is not guarenteed. Note, you will have to set up a parent accounts noted in the account column and then create sub accounts noted in the line items columns. If you are using the advanced payroll system please let us know and we will be able to assist you further.
