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903
Level 1

Problem accessing account via the app

Unable to log in via the app

1 REPLY 1
Clark_B
QuickBooks Team

Problem accessing account via the app

Thanks for reaching out, @903.

 

Starting March 24, 2024, the QBSE mobile app will no longer be available for new users, and updates will no longer be accessible. However, as an existing user, you should still be able to log in to your account. To assist you more effectively, could you please provide a specific error message or share a screenshot of the app on your end?

 

In the meantime, I recommend uninstalling and reinstalling the QBSE app to refresh its setup. You can re-download the app from Google Play or the Apple App Store. Doing so will help ensure access to your previously purchased apps.

 

Alternatively, you can also access your QBSE account via a mobile browser to get back to work.

 

If you have any other concerns, please feel free to click Reply.

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