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GR2
Level 1

Problem logging into QBO with Google Chrome

Whenever I login to QBO using Chrome I get the 'Lets make sure its you' display and I have to change my password. Once logged in I can use QBO as normal. However when I logout and log back in again I get the same message and have to change my password. I have cleared cache and cookies and also tried the incognito mode, but still get the same issue.

Using IE or FireFox does not give this issue.

1 REPLY 1
QuickBooks Team

Re: Problem logging into QBO with Google Chrome

Hello

 

Thank you for your question. Can we just check do you have  you password saved by the browser or a third party app on your computer?

 

Kind regards

 

Emma