Hello there, Deccles.
The missing data might be caused by a corrupted file. I recommend running the verify rebuild tool to check if there are data issues within your company file and correct the problem. Here's how:
- Click File.
- Go to Utilities, then choose Verify Data.
- If QuickBooks detected no problems, there's no further action needed. If you receive a message, "Your data has lost integrity," the file is damaged. Just continue to Rebuild Data to correct the problem.
- When you Rebuild Data, you'll receive a message to back up your company file, just click OK. The utility starts as soon as the backup is finished.
- Click OK when you get the message "Rebuild has completed."
- Run Verify Data again to check for remaining data damage.
For a detailed process, please check this article: Verify Rebuild Data in QuickBooks Desktop.
If the issue persists, I suggest contacting our customer care support and checking your account further. They have more tools to find the root cause of this and find a fix right away.
Drop a comment below if you need more help. I'll be right to assist.
