It can be challenging when the search function only works in a specific way, @PhilD.
This is a valuable consideration, and I'm here to discuss how we can address this to enhance our service. While it's currently unavailable in QuickBooks Online, we're actively looking into ways to implement such a feature in the future.
To ensure it receives attention from our product engineers, I suggest using the feedback option, enabling us to enhance the program's features accordingly.
Here's how:
- Navigate to the Gear icon at the top.
- Click Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
Moreover, I'll be sharing this link to help modify the item type for a product or service: Change product and service item types in QuickBooks Online.
If you have any further thoughts or insights in the future, please don't hesitate to reach out. We're here to listen and collaborate with you to enhance your experience with us.