cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
PhilD
Level 1

Products and Services change Search Criteria

Really annoying that on searching in products & Services that it will only search by in order rather than by "contains" does anybody know where to change search criteria. Eg if searching for a Ford part and i know its a gasket but somebody has inputted as Ford Head gasket then i have to look through 800 Ford items to find Ford gasket head. Wheras if the search criteria could be changed to "contains" then i could put in ford gasket and QB would probably show about 12 items. Thanks in advance.

1 REPLY 1
Rubielyn_J
QuickBooks Team

Products and Services change Search Criteria

It can be challenging when the search function only works in a specific way, @PhilD.

 

This is a valuable consideration, and I'm here to discuss how we can address this to enhance our service. While it's currently unavailable in QuickBooks Online, we're actively looking into ways to implement such a feature in the future.

 

To ensure it receives attention from our product engineers, I suggest using the feedback option, enabling us to enhance the program's features accordingly.

 

Here's how:

 

  1. Navigate to the Gear icon at the top.
  2. Click Feedback.
  3. Enter your comments or product suggestions. 
  4. Then select Next to submit feedback.

 

Moreover, I'll be sharing this link to help modify the item type for a product or service: Change product and service item types in QuickBooks Online.

 

If you have any further thoughts or insights in the future, please don't hesitate to reach out. We're here to listen and collaborate with you to enhance your experience with us.

Need to get in touch?

Contact us