Quick books mobile app not working with ios 13 Reinstalling did not work I understand others are having same issue Any advice?

liztooze · ‎September 20, 2019

GeorgiaC · ‎September 20, 2019

Hi liztooze,

We're aware of compatibility issues following the latest iOS update and we are releasing a fix on the 24th September to correct this.

Please login via browser on a mobile or desktop device in the interim.

Thanks :)

musikate · ‎January 06, 2020

I am having this problem I can log in on browser but not on the app - stppped working a couple of days ago and I’ve spent ages trying to uninstall reinstall. What going on

John C · ‎January 06, 2020

Hi musikate

What type of mobile device are you using?

musikate · ‎January 06, 2020

Iphone

musikate · ‎January 06, 2020

It’s an iphone

Allante666 · ‎January 06, 2020

try logging in on your phone but turn wifi off. just use 4g or 3g whatever you have

@musikate wrote:
It’s an iphone

musikate · ‎January 06, 2020

That worked - Thankyou so much!!!

Allante666 · ‎January 06, 2020

Yeah Ive no idea why though! Im guessing maybe something to do with wifi security settings or something? Im hoping someone with greater knowledge will jump in soon!

@musikate wrote:
That worked - Thankyou so much!!!

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Quick books mobile app not working with ios 13 Reinstalling did not work I understand others are having same issue Any advice?