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waylisbramble
Level 1

Quick Books Slow

I noticed last week QB had become very unresponsive. I book keep for several clients two of which have also reported issues.  Tried all the obvious things - anyone else got issues?

1 REPLY 1
GeorgiaC
QuickBooks Team

Quick Books Slow

Hi waylisbramble, thanks for your post. We're aware of latency issues impacting QBO and our team are working to restore the system to usual service. Our next scheduled update for this is on the 21/02; in the meantime, you may consider using the below workaround: 


1. Use Opera browser and enable the VPN - if you don’t have Opera, you can download it here.

2. Once downloaded you can find it in your Applications folder on a Mac, or in your Start menu on Windows.
3. Once the browser has been launched, click on “Menu” in the top left corner and select “Settings” from the dropdown. (On a Mac, you will click “Opera” and then “Preferences.”)
4. On the left panel of the Opera setting’s page, you will see “Privacy & Security. Click on that to access and activate the Opera browser VPN.
5. Click privacy and security tab
6. Scroll down to “VPN” section. Check the Enable VPN box and this will activate VPN in Opera.

Once it has been activated, you will see a blue VPN badge on the left side of the address bar. You can click on the blue VPN button and use it as needed while you search the web. Turn the Opera VPN on or off whenever you want from there. :)

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