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jay12471
Level 1

Quickbooks 2013pro

My 2013pro wont send invoices anymore is there an upgrade for it ?

2 REPLIES 2
MariaSoledadG
QuickBooks Team

Quickbooks 2013pro

Let's make sure you can send invoices to your customer, jay12471.

 

Yes, you're right. An upgrade is needed to keep the updates compatible with the software. Since QuickBooks Pro 2013 is already unsupported, you'll have to upgrade to a newer version. To do so, you can follow the steps below:

  1. When you’re ready, select Upgrade Now.
  2. Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, install, and activates the new version for you. It updates your company file(s).
  3. When the upgrade is done, select Open QuickBooks.

 

Also, as services for an older version of QuickBooks Desktop are scheduled to be discontinued, we usually notify you in advance. To know more about this, I've added this article for more information: QuickBooks Desktop Service Discontinuation Policy

 

Furthermore, QuickBooks provides different reports that you can view so you'll know your business needs. Learn from this article on how to customise them: Customise Reports In QuickBooks Desktop.

 

Feel free to let me know if you need further assistance with your invoices. I'll always be right here to help.

Fiat Lux - ASIA
Level 15

Quickbooks 2013pro

@jay12471 

Are you using QB Desktop 2013 UK version? You can purchase the one time license for QB Desktop 2019 or 2020 to upgrade your version if you don't need to comply with MTD regulations.

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