QuickBooks Online - back up by QuickBooks - 'company file' content

JVK · ‎March 02, 2023

Hi

In answering the question 'Do I need to back up my data with QuicBooks Online?' - QuickBooks response is 'You don't need to worry ...... ' etc then 'Whenever there are changes to your company file, your data is saved to two hard drives.'

My question is - what data is in my 'company file'? - is it (a) just my company's corporate data ie name of company, address, tax number, etc or (b) it also includes all the data that has been entered into QuickBooks Online since the company opened it's account including copies of invoices, banking transactions, etc etc?

I would be grateful for confirmation from QuickBooks, as obviously this is important to my company from a disaster recovery perspective. Thanks.

GeorgiaC · ‎March 02, 2023

Hi JVK, that's right - your data is backed up in real-time and synced across all platforms (so you'll be able to access this on any device whether using the app or web) :)

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GeorgiaC · ‎March 02, 2023

Hi JVK, thanks for your post - the backup is of all of the data in the file, including transactional information. You can see more on the steps we're taking to keep your data safe & secure here.

JVK · ‎March 02, 2023

Hi GeorgiaC

Thanks for your helpful and prompt response.

So, can I confirm that I have understood correctly, that if I have just for example, added an invoice to my data via Snap Receipt, or I have matched an invoice to a bank transaction, then that data is immediately available via QuickBooks back-up in the event of a disaster i.e. I will not have to re-work any transactions in the (unlikely) event of a disastrous outage at QuickBooks end of things?

GeorgiaC · ‎March 02, 2023

Hi JVK, that's right - your data is backed up in real-time and synced across all platforms (so you'll be able to access this on any device whether using the app or web) :)

JVK · ‎March 02, 2023

Thanks GeorgiaC, that's very helpful re. disaster recovery (and very reassuring!).

Best regards

JVK

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QuickBooks Online - back up by QuickBooks - 'company file' content