Additional email address confirmation - how to see if invoice was sent to more just one e-mail address

Mat3 · ‎November 12, 2020

Hello.

QB Self-Employed UK user here. Every time I send an invoice it is being sent to my main employer and also to an additional email address- his accountant. Now what I'm after is if it is possible to see if the invoices I've sent previously have been sent to the additional email recipient or not.

The situation is that the accountant is claiming that he didn't receive some of my invoices invoice, the guy I work for did get them and I can see that the invoice was indeed sent to him but when clicking on the past invoices summary absolutely none of them states if it was posted to the additional email address at all, even those that I'm absolutely positive that have been sent to both addresses.

So in short, how can I check/prove that the invoice was sent to additional email address - not just the main one.

Regards

M

EmmaM · ‎November 12, 2020

Hello Mat3, Thanks for reaching out to the Community. The Self Employed package at present does not have an audit log, so the only way to tell is by viewing the previous invoices as you have already done or by contacting the main person you sent one to ask them to forward it to you as it will show who was cc in on the original. It is not ideal but that would be your other option.

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EmmaM · ‎November 12, 2020

Hello Mat3, Thanks for reaching out to the Community. The Self Employed package at present does not have an audit log, so the only way to tell is by viewing the previous invoices as you have already done or by contacting the main person you sent one to ask them to forward it to you as it will show who was cc in on the original. It is not ideal but that would be your other option.

Mat3 · ‎November 12, 2020

So basically I'm better of sending invoices using my free of charge email account... wow.... what is the point paying for QB account if I can't use it to prove anything....

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Additional email address confirmation - how to see if invoice was sent to more just one e-mail address